Find out the results of our user survey!
Do you want to know the experiences of those who received a Feldobox package as a gift? Find out the results of the survey!
We have designed the Feldobox experience packages so that everyone can find the program that best suits their personality and temperament, as the most important thing for us is to have satisfied customers.
Naturally, when choosing our partners, we pay attention to quality and we conclude contracts that make them accountable. We also take feedback from the gift recipient very seriously.
We ask all users to complete our 20-question satisfaction questionnaire – in 2022-23, 1908 people gave us feedback. The questionnaire was completed here on the brand’s website, processed electronically and the results are published without modification. The numbers speak for themselves!
Results:
- 96.9% of the respondents were satisfied with the quality of the service (80.2% very satisfied, 13% satisfied, 4.1% moderately satisfied, 2.7% not satisfied)
- 91.4% of respondents liked the program options offered in the catalogue.
- 92.2% of respondents did not miss a program offer.
- 97.1% of respondents said it was easy to use the Feldobox gift voucher system.
- 90.2% of respondents would like to receive a Feldobox again in the future (even the same one as the one they were given before).
They also send joyful pictures:
With our “Thank you” program, users can also thank the giver online. We ask those who have used one of our Feldobox packages to post a photo of their experience on the social media platforms and tag the person who gave them the gift. So far nearly a thousand people have uploaded their photos, take a look at them! Real people, true experiences.
More information about Feldobox experience gifts (website in Hungarian): www.feldobox.hu
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FDB Kft. 2024.06 – Konrád Péter (Head of Sales and Marketing)